Skip to content


Flu?- what to do?…

October 19, 2009

Flu is popping up here and there and we still haven’t received H1N1 vaccine at our clinic.  I am hearing that we might get a few doses in the next week or so.

Nurse phone lines are being planned by the MN state dept of health to accommodate concerned patients.flu

I am working to improve accessibility along with a number of other clinicians at my HealthPartners clinic by adding scheduled telephone visits and continuing to make available e-visits for patients who may be ill, or have other medical problems and want an alternative to a clinic visit.

It has been a challenge to set up the phone visits as it goes against the tradition of requiring a face-to-face visit (basically required for providers to be reimbursed in the traditional fee-for-service scheme we have been hearing so much about in the national health care public debate) and some clinicians and clinic staff are reluctant to change- BUT we do have these on the schedule now and I hope to have more day to day phone /evisit availability soon.

Why virtual care?- not exposing others or being exposured to flu bugs for one reason.  No three hour time commitments to go to the clinic and sit in a waiting room.  Lab tests if needed, can be ordered and performed separately with little wait.

Some situations require a face-to-face visit- but many do not.  Phone and e-visits are appropriate for many conditions and concerns.  Recent phone and evisits I have done have been for hypertension, diabetes, and heart conditions.

Scheduled phone visits are part of a pilot program at my clinic.  To arrange a phone visit- call Arden Hills Clinic directly (only available at AH clinic and a couple of other selected clinics).   eVisits- as always, can be initiated ANY time via HealthPartners.com.

John Butler, MD

Posted in eVisits. Tagged with , , , , .

0 Responses

Stay in touch with the conversation, subscribe to the RSS feed for comments on this post.